{"id":8037,"date":"2023-11-01T10:38:01","date_gmt":"2023-11-01T17:38:01","guid":{"rendered":"https:\/\/at.csudh.edu\/canvas\/?post_type=knowledgebase&#038;p=8037"},"modified":"2024-05-01T09:01:49","modified_gmt":"2024-05-01T16:01:49","slug":"error-codes","status":"publish","type":"knowledgebase","link":"https:\/\/at.csudh.edu\/canvas\/knowledge-base\/rldb-troubleshooting\/error-codes\/","title":{"rendered":"Error Codes"},"content":{"rendered":"\n<p class=\"has-medium-font-size\"><strong>Error codes: -7, -21, -101, -105, -106 , -111, -118 and similar 0-199 codes.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"has-medium-font-size\">The error codes typically indicate a problem with the network, not with LockDown Browser. They will often be accompanied by a message that says _\u201dFailed to load page. Please check network connection.\u201d_<\/p>\n\n\n\n<p class=\"has-medium-font-size\">If the student receives any of these errors, we suggest that they use a different network to take the exam.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Error codes in the 0-99 range are \u201cSystem related errors\u201d including:<\/p>\n\n\n\n<p class=\"has-medium-font-size\">* An operation timed out. (-7)<br>* The network changed. (-21)<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Error codes in 100-199 range are \u201cConnection related errors\u201d that indicate a network problem including:<\/p>\n\n\n\n<p class=\"has-medium-font-size\">* A connection was reset (-101)<br>* The host name could not be resolved. (-105)<br>* The Internet connection has been lost. (-106)<br>* The proxy requested authentication (for tunnel establishment) with an unsupported method. (-111)<br>* A connection attempt timed out. (-118)<\/p>\n\n\n\n<p class=\"has-medium-font-size\">If the deadline for an exam is near, the student should consider locating another computer, Windows or Mac, with LockDown Browser on an alternative network. There is also LockDown Browser for iPad, if allowed by the instructor.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em>Source:<\/em> <a href=\"https:\/\/support.respondus.com\/hc\/en-us\/articles\/4409595517083-Error-codes-7-21-101-105-106-111-118-and-similar-0-199-codes-\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Error codes: -7, -21, -101, -105, -106 , -111, -118 and similar 0-199 codes. \u2013 Respondus Support<\/em><\/a><\/p>\n<\/blockquote>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Error codes: -7, -21, -101, -105, -106 , -111, -118 and similar 0-199 codes. The error codes typically indicate a problem with the network, not with LockDown Browser. They will often be accompanied by a message that says _\u201dFailed to load page. Please check network connection.\u201d_ If the student receives any of these errors, we&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","knowledgebase_cat":[502],"class_list":["post-8037","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-rldb-troubleshooting"],"_links":{"self":[{"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/knowledgebase\/8037","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/comments?post=8037"}],"version-history":[{"count":3,"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/knowledgebase\/8037\/revisions"}],"predecessor-version":[{"id":10023,"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/knowledgebase\/8037\/revisions\/10023"}],"wp:attachment":[{"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/media?parent=8037"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/knowledgebase_cat?post=8037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}