{"id":8122,"date":"2023-11-01T17:08:25","date_gmt":"2023-11-02T00:08:25","guid":{"rendered":"https:\/\/at.csudh.edu\/canvas\/?page_id=8122"},"modified":"2025-05-19T11:29:19","modified_gmt":"2025-05-19T18:29:19","slug":"support","status":"publish","type":"page","link":"https:\/\/at.csudh.edu\/canvas\/support\/","title":{"rendered":"Get Support"},"content":{"rendered":"\n<div class=\"wp-block-columns are-vertically-aligned-top center-custom has-medium-font-size is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"260\" height=\"260\" src=\"https:\/\/at.csudh.edu\/canvas\/wp-content\/uploads\/2023\/11\/help-desk.png\" alt=\"A black and white tag with a wrench on it.\" class=\"wp-image-9183\" style=\"object-fit:cover;width:130px;height:130px\" srcset=\"https:\/\/at.csudh.edu\/canvas\/wp-content\/uploads\/2023\/11\/help-desk.png 260w, https:\/\/at.csudh.edu\/canvas\/wp-content\/uploads\/2023\/11\/help-desk-150x150.png 150w\" sizes=\"auto, (max-width: 260px) 100vw, 260px\" \/><\/figure>\n<\/div>\n\n<div class=\"sc-button\">\n<a class=\"maxbutton-13 maxbutton maxbutton-support\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/csudh.service-now.com\"><span class='mb-text'>Submit a Ticket<\/span><\/a>\n<\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">Submit a ticket to the IT Help Desk and request technical support.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"260\" height=\"260\" src=\"https:\/\/at.csudh.edu\/canvas\/wp-content\/uploads\/2023\/11\/password-reset-2-1.png\" alt=\"A black circle with a padlock in it, hd png download.\" class=\"wp-image-9236\" style=\"object-fit:cover;width:130px;height:130px\" srcset=\"https:\/\/at.csudh.edu\/canvas\/wp-content\/uploads\/2023\/11\/password-reset-2-1.png 260w, https:\/\/at.csudh.edu\/canvas\/wp-content\/uploads\/2023\/11\/password-reset-2-1-150x150.png 150w\" sizes=\"auto, (max-width: 260px) 100vw, 260px\" \/><\/figure>\n<\/div>\n\n<div class=\"sc-button\">\n<a class=\"maxbutton-13 maxbutton maxbutton-support\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/password.csudh.edu\/\"><span class='mb-text'>Reset Password<\/span><\/a><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">Reset your CSUDH password for Canvas, MyCSUDH, and e-mail.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"260\" height=\"260\" src=\"https:\/\/at.csudh.edu\/canvas\/wp-content\/uploads\/2023\/11\/live-support.png\" alt=\"Two people silhouettes on a white background.\" class=\"wp-image-9184\" style=\"object-fit:cover;width:130px;height:130px\" srcset=\"https:\/\/at.csudh.edu\/canvas\/wp-content\/uploads\/2023\/11\/live-support.png 260w, https:\/\/at.csudh.edu\/canvas\/wp-content\/uploads\/2023\/11\/live-support-150x150.png 150w\" sizes=\"auto, (max-width: 260px) 100vw, 260px\" \/><\/figure>\n<\/div>\n\n<div class=\"sc-button\">\n<a class=\"maxbutton-13 maxbutton maxbutton-support\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/cases.canvaslms.com\/liveagentchat?chattype=admin&#038;sfid=001A000000841SwIAI\"><span class='mb-text'>Canvas Support Chat<\/span><\/a><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">Chat with a Canvas Technical Support Representative.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"260\" height=\"260\" src=\"https:\/\/at.csudh.edu\/canvas\/wp-content\/uploads\/2023\/11\/smartphone-new-copy.png\" alt=\"A hand is holding a smart phone.\" class=\"wp-image-9181\" style=\"object-fit:cover;width:130px;height:130px\" srcset=\"https:\/\/at.csudh.edu\/canvas\/wp-content\/uploads\/2023\/11\/smartphone-new-copy.png 260w, https:\/\/at.csudh.edu\/canvas\/wp-content\/uploads\/2023\/11\/smartphone-new-copy-150x150.png 150w\" sizes=\"auto, (max-width: 260px) 100vw, 260px\" \/><\/figure>\n<\/div>\n\n<div class=\"sc-button\">\n<a class=\"maxbutton-13 maxbutton maxbutton-support\" target=\"_blank\" rel=\"noopener\" href=\"tel:\/\/3102432500\"><span class='mb-text'>Call the Help Desk<\/span><\/a><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Call the IT Help Desk at (310) 243-2500<\/p>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Submit a ticket to the IT Help Desk and request technical support. Reset your CSUDH password for Canvas, MyCSUDH, and e-mail. Chat with a Canvas Technical Support Representative. Call the IT Help Desk at (310) 243-2500<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":1334,"footnotes":""},"class_list":["post-8122","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/pages\/8122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/comments?post=8122"}],"version-history":[{"count":81,"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/pages\/8122\/revisions"}],"predecessor-version":[{"id":11684,"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/pages\/8122\/revisions\/11684"}],"wp:attachment":[{"href":"https:\/\/at.csudh.edu\/canvas\/wp-json\/wp\/v2\/media?parent=8122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}