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Canvas Resources

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  • Troubleshooting LockDown Browser

Troubleshooting LockDown Browser

Visit this troubleshooting page to view articles related to issues with LockDown Browser.

Canvas Resources

  • Canvas @ CSUDH
    • Canvas Support
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  • Canvas Essentials
    • Canvas Course Badges
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    • Canvas Mobile Apps
    • Canvas Start of Semester Checklist
    • Course Settings
    • CSUDH Canvas Course Template
    • Customize Course List for Instructors
    • Customize Course Navigation
    • Embed YouTube Video in Canvas
    • Log in to Canvas
    • Manage Course Navigation Links
    • Online Courses Technical Requirements
    • Publish a Course
    • Send Message to Students
    • Send Message to Students - Receive an Email Copy of Message
    • Tools to Assist with Retention and Pedagogy
    • View Previous Courses
    • Troubleshooting
      • CSUDH Authentication Service Error
      • Panopto Videos - Launch Error in Canvas App (iOS)
  • Instructional Design
    • Academic Technology Instructional Design Support
  • Ally
    • Ally in Canvas
    • Download Alternative Formats
  • Announcements
    • Add Announcement in a Course
    • Make Announcement Link Visible
    • Set Announcement Notification E-mails
    • Show Announcements on Home Page
  • Assignments
    • Attach File to Assignment
    • Change Assignment Dates in Bulk
    • Create an Assignment
    • Grade an Assignment
    • Take Attendance (Roll Call)
  • Canvas Analytics
    • New Analytics - Online Attendance
    • What is New Analytics?
  • Canvas Outcomes
    • Aligning an Outcome through an Assignment
    • Aligning an Outcome through the Rubric Manager
  • Course Content
    • Choose Specific Content for Course Copy or Import
    • Copy Canvas Course
    • Create a Canvas Organization
    • Import Course Content into Canvas
    • Import or Copy Content from Another Course
    • Track Student Progress in a Course
    • Upload Files
  • Discussions
    • Allow File Attachments to Discussions
    • Create Discussion Board
    • Create Group Discussion
    • Grade Discussions (SpeedGrader)
  • Gradebook
    • Enter Grades for an In-Person Exam
    • Give Extra Credit
    • How to Use Gradebook
    • Posting Final Grades
    • SpeedGrader
    • View Gradebook Totals as Letter Grade
  • Modules
    • Add Course Content as Module Items
    • Create and Add Modules
    • Edit a Module
    • Lock Availability Dates for Modules
    • Move or Re-order Module
    • Publish and Un-publish Modules
  • Padlet
    • Embed Padlet in Course
  • Panopto
    • Add or Record Video to a Course
    • Add Video Quiz to Course (Graded)
    • Add Video to Course (Graded)
    • Additional Panopto Support
    • Copy Panopto Videos to Canvas Course
    • Course Video Folder
    • Create a Video Quiz
    • Create Video Assignment
    • Prevent Skipping Ahead in Videos
    • Upload Video (Existing Media)
    • View Video Analytics and Statistics
    • Zoom Cloud Recordings in Panopto
    • Troubleshooting
      • Launch Error in Canvas App (iOS)
      • Video Quiz Assignment Scores Not Syncing
  • Quizzes (Classic and New)
    • Allow Extra Time for a Quiz
    • Classic Quizzes
    • Grade a Classic Quiz
    • Grade a New Quiz
    • Moderate New Quizzes
    • New Quizzes
  • Respondus LockDown Browser
    • Download LockDown Browser
    • Examination Integrity Policy
    • Knowledge Base for LockDown Browser + Respondus Monitor
    • LockDown Browser and Monitor Syllabus Example
    • LockDown Browser Practice Test
    • LockDown Browser Quick Start Guides for Students
    • LockDown Browser Syllabus Example
    • LockDown Browser System Requirements
    • LockDown Browser Training Webinars
    • Respondus Monitor - Privacy Information
    • Troubleshooting
      • Blank Page When Opening LockDown Browser
      • Cannot Install Extension – “You do not have access to this service.” (Chromebook)
      • Error Codes
      • Exam title indicates a webcam must be used, but the course is unknown to our system
      • Install LockDown Browser for Chromebook
      • Page Failed to Load Error -201 (macOS)
      • Screencastify Error
      • Update LockDown Browser
      • Virtual Moose – “Yikes! A VM has been detected.”
      • Windows 10 S / Windows 11 S
  • For Students
    • Add Profile Picture
    • Canvas Student Mobile App
    • Canvas Videos (Students)
    • Customize Dashboard
    • Find Your Course
    • Immediate Access
    • Notification Preferences
    • Reply to Discussion
    • Select Courses to Appear on Your Dashboard
    • Submit a Text Entry Assignment
    • Submit a Turnitin Assignment
    • Submit File for Assignment
    • Sync Canvas Calendar to Outlook or Google Calendars
    • View Feedback in SpeedGrader
    • View Instructor Annotations
    • ePortfolio (Portfolium)
      • ePortfolio - Portfolium Setup and Resources
    • LockDown Browser
      • Download Respondus LockDown Browser
      • System Requirements for LockDown Browser
      • Troubleshooting LockDown Browser
      • Update Respondus LockDown Browser
      • Using LockDown Browser
    • Video Assignment
      • Post Video in Discussion Board
      • Record Video Using Panopto
      • Share Panopto Video
      • Submit Video Assignment
      • Upload Video (Existing Media)
  • Turnitin
    • *new* Turnitin Assignment (External Tool 1.3)
    • Turnitin Assignment (External Tool)
    • Turnitin Assignment (Plagiarism Framework)
    • Turnitin Tool Selection
  • VoiceThread
    • VoiceThread for Instructors
    • VoiceThread for Students
    • VoiceThread Videos
    • What is VoiceThread?
  • Zoom
    • Cloud Recordings in Panopto
    • Download Zoom
    • Import a Zoom Meeting into a Canvas Course
    • Sign-in to Zoom (CSUDH User)
    • Use Zoom in Canvas
    • View Zoom Meeting Attendance

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